Trust & privacy

Clear consent.
Careful information handling.

Before support begins, we explain the service, who is involved and how relevant information may be used and shared.

Across our three divisions

The right professional.
A clearly agreed role.

Staff in AHPRA regulated professions hold current registration. Other disciplines hold the relevant professional registration, accreditation or membership.

Systems in Context provides navigation and case oversight. Health in Context provides clinical services within each practitioner’s scope. Work in Context provides workplace tools and access to professional advice within the agreed arrangement.

Using one division does not require using another. We discuss provider choice, consent and any relevant interests openly.

Informed consent

We explain the service and obtain the relevant consent before contacting providers or sharing information. Where a representative is involved, their authority and the person’s preferences are established.

Secure records

Record systems, access permissions and approved transfer methods are confirmed before intake. Health records are shared through the agreed secure process.

Privacy obligations

Information handling arrangements cover collection, use, disclosure, access and retention. We work with the applicable privacy and professional requirements.

Australian Privacy Principles

Employer arrangements

Consent and reporting boundaries are explained before workplace support begins. An employer subscription does not provide unrestricted access to an employee’s health information.

Using this website

Enquiry details only.
Keep records private.

What the practice forms collect

The partnership enquiry collects name, work email, organisation, partnership interest, a meeting request and practice check answers where submitted. We record consent and submission time.

NDIS referrals

The NDIS referral form collects participant name and locality, requested services, contact details, funding arrangement, optional preferences, consent and submission time. Please leave out NDIS numbers, full plans, reports and detailed medical history. We use the details to review the referral and arrange first contact. Authorised In Context staff can read referrals in a private inbox. Referrals do not subscribe anyone to marketing, confirm a booking or establish consent to treatment.

These details are held by our website host, which may process information outside Australia. You can leave optional questions blank or call 1300 952 474 to discuss another way to refer. Contact info@incontext.au for access, corrections, deletion requests, withdrawal of future contact consent or privacy complaints. Information may need to be retained where required by law.

Optional tip sheet signup

The tip sheet form for our ADHD Awareness Month campaign collects your email address, consent and request date so we can contact you about that sheet. It does not subscribe you to a newsletter or other marketing. You can download the sheet without giving an email address. The sheet opens on the website and is not sent automatically by email.

How we use those details

To respond to the enquiry and arrange a conversation if requested. The practice check summary can be viewed without submitting contact details. Submitting does not subscribe you to a newsletter.

Where enquiries are held

Enquiries are stored by the website hosting service. Its infrastructure may process information outside Australia. This website is not a clinical records system and does not accept patient documents.

Email enquiries

Workplace and health enquiry links open your email application. Please send contact details and a general service enquiry only. We will explain how to provide any records securely.

Your choices

To ask about your information, request access, correction or deletion, withdraw consent for future contact, or raise a concern, email info@incontext.au.